Overview
Market Fortress (“we”, “us”) provides governance and compliance software for public-company issuers. This Policy describes how we handle information collected when you visit our website or use our Service.
Information We Collect
We collect information you provide directly when you create an account or contact us: name, email, company name, role, and any data you upload.
We collect technical information automatically: IP address, browser type, device identifiers, pages visited, and timestamps. This is used to operate, secure, and improve the Service.
How We Use Information
- To provide, operate, and improve the Service.
- To authenticate you and protect against unauthorized access.
- To send transactional notifications (filings, deadlines, audit events).
- To respond to your support inquiries.
- To comply with legal obligations.
Material Non-Public Information
MNPI uploaded to the Service is processed in a GCP VPC-isolated environment using Vertex AI. It is contractually prohibited from being used to train shared models, accessed by Google or any third party, or commingled with public data.
Data Retention
We retain Customer Data for the duration of your subscription. After termination you have a 30-day window to export. After that, data is deleted or anonymized except where retention is required by law (e.g., audit logs for SOC 2).
Security
We implement administrative, technical, and physical safeguards designed to protect your information. See our Security Statement and Security Whitepaper.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, port, or delete personal information we hold about you. Submit requests to privacy@marketfortress.app.
International Transfers
We may process information in the United States and other countries where we or our subprocessors operate. Where required, we use Standard Contractual Clauses or other lawful transfer mechanisms.
Children
The Service is not directed to individuals under the age of 18 and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Policy. Material changes will be communicated by email or in-product notice with a new effective date.
Contact
Privacy questions? Email privacy@marketfortress.app.